If you’re a single user of Resolw, you can skip this section as all incoming Sessions will be routed directly to you!

  1. Go to My Rooms, and click on the small chevron arrow, located underneath the unit picture.
  2. Here, members of the Room* are listed in routing order, with 1 being the first person that Resolw will try to connect to.
    • If the person at position 1 in the routing order is busy or offline, the next incoming session will be routed to the person in position 2, and so on.
  3. Move Space Members higher in the routing order by clicking the arrow icon to the left of their name.

*Space Members who have been added to Rooms will be able to view all Sessions hosted by that Room, even when they are not the assignee. Resolw only sends notifications of incoming messages and calls to the assignee!